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NCSS Home >> Social Service Home >> Seek Social Service >>Emergency Short Messaging Service (SMS 70999) Helpline Service

SMS 70999

The Emergency Short Messaging Service (SMS) Helpline, or SMS 70999 for short, is a joint initiative between the National Council of Social Service and the Singapore Police Force to offer people with hearing and/or speech impairment an avenue of communication between them and the Police in times of emergencies. Five Voluntary Welfare Organisations (VWOs) - Canossian School, Disability Information & Referral Centre, Singapore Association for the Deaf, Singapore School for the Visually Handicapped and TOUCH Silent Club - are also partners of this initiative.
SMS 70999 is currently available to people with hearing and/or speech impairment who have registered with their designated VWOs. Members of the public who wish to subscribe to the service may register with the Disability Information & Referral Centre or the Singapore Association for the Deaf. The details are as follows:

The Singapore Association for the Deaf (SADeaf)

Address: 227 Mountbatten Road Singapore 397998
Contact number: 6344 8274
Fax: 6345 7706
Office hours: Monday to Friday 8.30am - 5.30pm

Disability Information & Referral Centre (DIRC)

Address: 1 Tampines Central 5 #08-01/02 CPF Building Singapore 529508
Contact number: 6788 2215
Fax: 6787 8576
Office hours: Monday to Friday 8.30am - 6pm
Extended hours (Wednesday) 6pm - 8pm
Saturday 8.30am - 1pm
To register, please bring along your NRIC or Passport/FIN card for foreigners, and documentation on your hearing and/or speech impairment. Minors (age 18 and below) should have their parent or guardian's consent indicated on the registration form.
To download an information sheet on the service, please click here.
For more information, please visit http://www.spf.gov.sg/sms70999.
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