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NCSS Home >> Social Service Home >> Eldercare Services

Eldercare Services

Vision

Seniors are supported in the community for as long as possible.

Mission

To advocate and provide for a community-based delivery system which is family-centred; aims to promote the dignity and enhance the quality of life of seniors by enabling their continued and fulfilling engagement with society, and support ageing in-place through proactive partnership with the community, voluntary welfare organisations, private and government sectors; promote well-being and build support systems for caregivers of frail seniors and seniors with chronic, terminal illnesses.

Programmes

a. Befriending Services
b. Caregiver Support Services
c. Community Case Management Services
d. Community / Sheltered Homes
e. Community Rehabilitation
f. Counselling Service
g. Day Care Centres for Seniors
h. Day Rehabilitation Centres
i. Dementia Day Care Centres
j. Home Care (Home Help Service and Home Nursing /Medical Services)
k. Hospice Services
l. Neighbourhood Links
m. Nursing Homes
n. Seniors Activity Centres
o. The Seniors Helpline
List of eldercare services in the central region of Singapore (last updated in May 2007)
Therapy Services (such as Physiotherapy and Occupational Therapy) are included in some of the above programmes to the elderly for rehabilitation and independent living.

a. Befriending Services

The Befriending Service is essentially a good-neighbour programme with the aim of promoting the general emotional and psychological well-being of seniors living in the community, through facilitating community participation. Its primary objective is to reach out to all lonely seniors living in the community so as to relieve the loneliness, isolation and boredom of the homebound or single seniors, and assist them in coping with the daily demands of life.
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b. Caregiver Support Services

Caregivers are a group that face increasing pressures in caring for their family members and loved ones. Social trends such as Singapore's rapidly ageing population, a decreasing family size, dual-working parents and the increase in the dependency ratio all contribute to the greater stress on caregivers. Services for caregivers are designed to cater to the needs of caregivers, and to provide support and advice.
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c. Community Case Management Services

The Community Case Management Service is a service provided by professional case managers with either social work or nursing background. Community case managers are trained to assess the needs of seniors and provide support to caregivers. They are well-versed with the eldercare services available in the community, and are able to co-ordinate a comprehensive array of services to meet the needs of the seniors.
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d. Community/ Sheltered Homes

A Community Home or Sheltered Home is a residential arrangement catering to the needs of the ambulant and frail seniors who are without next-of-kin, or for certain reasons, are unable to stay with family members. Residents in these homes manage their own activities of daily living (ADL) and exercise their own choice of lifestyle. Social interactions and recreational activities are organised for the seniors or for certain reasons, are unable to stay with family members.
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e. Community Rehabilitation

Community Rehabilitation provides home-based rehabilitative services (physiotherapy, occupational therapy or speech therapy) to clients who have rehabilitation potential but may have difficulty gaining access to centre-based services due to mobility limitations.
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f. Counselling Service

Counselling Service provides an avenue for seniors, their family members and significant others to manage their personal and family challenges without disrupting the family equilibrium to the point of dysfunction. This service helps seniors to seek help and care for their own mental health. The Counselling Service is available at SAGE Counselling Centre, and is also linked to other counselling centres and Family Service Centres.
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g. Day Care Centres for Seniors

Day Care centres provide supervision and supportive help to seniors at the centre while their caregivers are at work. Social and recreational activities as well as meals are provided. The centres also cater to frail seniors who require supervision, and follow-up with maintenance programmes after their discharge from the Day Rehabilitation centre.
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h. Day Rehabilitation Centres

Day Rehabilitation Centres provide custodial and active rehabilitation for frail seniors who require follow-up rehabilitative care after discharge from hospitals, and/or are affected by conditions such as stroke, arthritis, amputation, senile dementia and frailty.
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i. Dementia Day Care Centres

Dementia Day Care Centres provide custodial and therapeutic services during the day to seniors with dementia. Caregivers of persons with dementia can also seek information, support and respite from these centres.
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j. Home Care (Home Help Service and Home Nursing/Medical Services)

The Home Help Service provides a range of services to assist seniors living in the community, such as meals delivery, housekeeping and laundry service, escort service to hospitals/ clinics, help in personal care and hygiene.
The Home Nursing/Medical Services are for seniors who need medical and nursing care in their own home.
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k. Hospice Services

Hospice Home Care and Day Care provide care to terminally ill patients with complicated diseases. It is an essential step-down facility and has proven to be effective in reducing the hospitalisation of terminal patients. The service also helps to alleviate the stress on caregivers and family members.
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l. Neighbourhood Links

Neighbourhood Links are neighbourhood focal points for community activities where residents, particularly seniors, come together for activities and community services that enhance their social well-being and support network in the neighbourhood. Neighbourhood Links also offer opportunities for volunteer efforts, inter-generational activities and serves as a link between residents and service providers in the community.
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m. Nursing Homes

Nursing Homes provide residential nursing care for seniors who, for reasons of physical or mental infirmity, are dependent and cannot be cared for at home. Regular therapy services, as well as social and recreational activities, are also planned for the seniors. Caregivers who are taking care of their seniors in their own homes can seek respite by sending the seniors to the nursing homes for a short period if they need to have a break from their daily caring task.
The nursing homes are either run by voluntary welfare organisations or by private operators.
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n. Seniors Activity Centres

Seniors Activity Centres are drop-in centres for seniors in identified HDB blocks as well as in the immediate neighbourhood. They form the hub for activities and provide a warm, receptive and familiar environment for the seniors who are welcome to drop by at all times during its opening hours. Besides providing social and recreational programmes and activities, Seniors Activity Centres also provide support services such as befriending, mutual help schemes, emergency alert response calls, guidance, advice, and information & referral.
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o. The Seniors Helpline: 1800-555-5555

The Seniors Helpline provides support and information on the availability of community resources for anyone aged 50 years and above, as well as for caregivers of those aged 50 years and above.

For a full list of eldercare services in Singapore, please refer to the Integrated Care Services website at www.ics.com.sg

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For a list of assistance schemes, please download this file here
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