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About NCSS

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ABOUT NCSS

Purpose

To ensure that every person has the opportunity to live a life of dignity to his or her fullest potential within society.

Mission

To provide leadership and direction in social services, to enhance the capabilities of social service organisations, and to promote strategic partnerships for social services.

Setting the Pace

NCSS leads and coordinates the social service sector in Singapore. Member voluntary welfare organisations (VWOs) are our valued partners. Together, we identify service gaps, pioneer new programmes and set best practice guidelines. The aim is to continually enhance the quality of social services for the disadvantaged.

Facilitating and Enabling

NCSS develops human resources in the sector. A trained, dedicated and professional workforce will take social services in Singapore into the next lap. NCSS also works closely with VWOs for better management and delivery of social service programmes. The objective is to stretch the charity dollar so that more people can benefit from the quality services provided.

Fund-raising

The Community Chest, the NCSS fund-raising arm, helps the disadvantaged and distressed realise their hopes and dreams. Over $40 million needs to be raised each year. The money raised is given out entirely to funded VWOs to provide the social service programmes needed. The programmes will benefit more than 350,000 service users, which include direct service users, indirect service users such as caregivers and service users reached by public education efforts.

Social Service Training

The Social Service Training Institute (SSTI), the NCSS Academy, aims to enhance the professionalism of the social services in Singapore by providing training opportunities for the continual development of both professionals and volunteers in the sector.

Public Education

Promoting and developing greater community involvement through strategic partnerships is an integral part of the NCSS vision. Public Education is a key tool to enhancing community involvement.

Public Education for children aged 4 and 12 comes in the form of the Sharity Programme. Sharity Elephant, the popular mascot of the Sharity Programme, educates our young ones about the importance of caring and sharing.

There are also various campaigns to improve the social awareness of youths and members of the public. This includes campaigns such as the Youths Embrace Social Services programme to engage youth interest in social service, and the Disability Awareness Public Education campaign to promote awareness of the abilities and employability of persons with disabilities.

NCSS Vision for the 21st Century

The NCSS Vision of Social Services in the 21st Century was developed in 1999. Guided by anticipated scenarios, trends and current strategic considerations, the vision is used by NCSS to plan, develop and reposition social services for the 21st century in the following areas:
  • Social service areas
  • Volunteerism
  • Funding and accountability
  • Governance and management
  • Strategic partnerships

Vision 2008: Towards 50 Years of Structured Social Services

The year 2008 will mark 50 years of structured social services in Singapore. In 2004, NCSS conducted the Vision 2008 exercise, with reference to the NCSS Vision for the 21st Century, to review and further refine strategic directions for the social service sector in the years leading up to 2008 and beyond. The product of this exercise is a strategic document titled Vision 2008: Towards 50 Years of Structured Social Services, prepared by NCSS with inputs from voluntary welfare organisations and relevant ministries. The strategic thrusts of the Vision 2008 include:
  • New services to meet emerging needs
  • Higher service standards
  • Optimisation of social service delivery
  • Technology for human services
  • Exemplary levels of accountability and transparency
  • Greater meaning and significance to social service volunteering and giving
  • Affirmation of the dignity of social service recipients
  • Organisational excellence for NCSS

NCSS Strategic Directions

  • Undertake social service planning and development
  • Enhance the capabilities of VWOs
  • Promote community partnerships
  • Enhance NCSS corporate communications and development
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